Sheraton Tucson Hotel & Suites

Hey, at least the roaches were dead. Disliked: Holes in the carpet. Dead cockroaches in the bathroom. Broken shower head. Uncomfortable bed.

Liked: Breakfast staff Disliked: Nothing was as promised, most of Joel was shutdown, restaurants was closed most of the stay with signs stating that you could not eat outside good anywhere without a 250 dollar fine. Staff had no time to help or discos.

Liked: Clean and efficient Disliked: No good restaurants within walking distance

Liked: Convenience, great shower, bottled water Disliked: Rock hard , dirty/worn hall carpet

We loved it Liked: Love the cleanness and the lighted mirror in bathroom Disliked: Had to leave lol

Front desk staff ( lady) unprofessional , unhelpful and rude. Obviously doesn’t like her job and offered very poor custo Liked: Not much Disliked: Dingy place Dog barking incessantly next room, staff didn’t do anything about it. I love dogs but it seemed dog left on his own in room.

The hotel is nice but really lacked in guest relations and customer service considering the $200 a night price tag when Liked: The pool area was spacious and great for the kids. The room was very clean. Nice to have a restaurant and bar on site. Disliked: The platform beds and the pillows were supe

Only thing they would not give me was a discount because I had my husband on the hospital d Liked: Very good

Na Liked: The construction was a negative. The front desk was marred by computer screens as though they were hiding behind them. In that the facility as a whole had NO CASH may I suggest am ATM.? The breakfast was very good and the servers were delightful. You can only tip them I using an app. My

Liked: Very clean it was nice the staff made beds changed towels everyday. Disliked: Laundry very outdated, dryer did not work properly.

March 2026 stay Liked: The restaurant was good Staff excellent especially maintenance man Renard I believe is his name.he was kind and helpful during our entire stay. He safely got me and my special needs sister to our room.he quickly fixed our fridge and asked how we were doing the next day. My sis

Great and comfortable sray Liked: The whole look of the motels remodel. Disliked: Just a little expensive.

Great location, large room, nice pool and hot tub. I would stay there again. Liked: Good location, newly remodeled, large, clean room. Disliked: Too dark, not enough lighting. Instructions still going on in the lobby.

Liked: Close to hospital Disliked: Rate no breakfasts

Liked: Ok need up grades Disliked: Pool

Pretty good. Liked: The staff was excellent and responded quickly to our needs including extra blankets, etc. The room rate was also acceptable given it's closeness to TMC and other medical surgical centers as well as UA. Disliked: The only chair in the room was uncomfortable. It was like sitting

Liked: Location for my needs. AC worked fantastic.

Disliked: No microwaves in the entire building

Liked: New rooms were lovely. Club level was quite nice.

I enjoyed it very much and I would recommend it to others. Liked: Location great, facilty great, breakfast super. Disliked: Workout room not open in middle of day.

Liked: The breakfast was great. The pool area was well laid out and felt spacious.

It was a lovely place to stay with my husband and our grandsons. A great location!

it was pretty . But cheaply put together

The room decor, staff and price point. Will be back

friendly staff and seems new.

Room was spacious. Restaurant and Cafe on site was great