Court Square Hotel Long Island City New York

Good location and clean & new apartment, but the poor check-in process and lack of support ruined the stay. Liked: The location was convenient. Disliked: The experience was very disappointing. The check-in email was not sent 24 hours before arrival, so we could not access the lobby. The luggage lock

Bad, just bad. Liked: Location is good and if properly managed the hotel would be great. Disliked: Self check in hotel. No staff on site. Never received my access information on time. Got locked out of hotel too many times to count. Room wasn’t cleaned. Egg shells and various crumbs everywhere in th

Liked: Location & cost Disliked: I was never sent a confirmation email needed to enter the hotel. Hand soap in bathroom totally out with not replacements anywhere in studio

Liked: The room was nice and clean. It had everything that I needed. Disliked: The wifi did not work and I could not watch TV. The bed was much smaller than expected. It was difficult to sleep because the subway station is right across the street from the room.

Good place for our group but price not worth it for the hassle Liked: The location was close to the event we were attending, the beds were comfortable, two bathrooms were nice for our group and the kitchen was great. Disliked: The wifi didn’t work, nor the Tv, check in process was difficult because

Good for a short stay solely due to location. Don’t bother staying long term or if you need wifi. Liked: The only thing good about this property is the location. The Court Square subway station is across the street making it extremely convenient. Disliked: I stayed for two weeks. I begged and pleade

Don't stay here Liked: Nice location next to MoMA PS1 Disliked: - Difficult to find get into (no instructions we sent), room number plate was missing - Hair on the walls the bathroom - Noisy - Uncozy

I was unable to access the room. There is no front desk. No pin was sent to allow me to enter the ro Liked: I was unable to access the room. There is no front desk. No pin was sent to allow me to enter the room. I have been struggling to get refunded for weeks without success. Please do not make a r

Adequate place to stay. Liked: location was good and the bed was comfy Disliked: NO WIFI even though it was advertised as having WIFI. ALSO I never got an email with the code so when we got there in the cold rain, we couldn't get in.

Bad customer service. Disliked: There was horrible customer service. We never received a confirmation email with the access code. We had to call to receive the access code. We needed extra towels. We called the same phone number and spoke to someone who was clearly just a answering service. She prom

Nice room, but VERY bad service Liked: Nice room Disliked: Stayed there for 3 weeks. After 3 days in, WiFi stoped working and never came back, even though we called them everyday and they kept saying next day would be good. Also, they said they would clean the room every week, but never came. We sch

Liked: Absolutely nothing. Disliked: Absolutely, it said self checkin, then didn’t receive any code to enter, no costumer service to assist, didnt even look like a hotel, just office spaces, was barely able to get out the building, creepy place

Liked: Excellent apartments with good location Disliked: No staff at all. It not really a hotel. There is no where to put your luggage before or after you check out. The call center that supports the place is terrible. At 6pm, I realized there were no sheets or blankets for the pull out sofa. They s

We enjoyed our stay and lived its location and would recommend. The unit could be so much better with a little TLC. Liked: Location Disliked: Some furniture is worn and the temperature in the room was warm. More bath towels could be provided. We had no body wash soap.

I will stay there again. Liked: No breakfast. Location good. Court Square Diner across great for breakfast, Lunch, and Dinner. Disliked: Nice and quiet in the building.

Fantastic unit Liked: Great location and had a kitchen which was a plus. Highly recommend.

Terrible. Please choose other hotel. Liked: No Disliked: No front desk.

Not worth it and won’t book if property description has ever truly stated the real condition of this building and that i Disliked: It was never mentioned that this is not hotel but no-staff present residential building and made me unsafe to go to at night. I’ve only stayed one night yet saw several

Cleaning staff can do better!! Liked: The hotel is close to stores like Trader Joe's and other eating locations. Security wise, there was nothing to fear. You get your code for the main door and room...good. Disliked: The sanitation was horrible. The floors were dusty and worst of all, the duvet was

Liked: The property was centrally located. No private Parking but there is a garage on the next street over. THE VIEW from the 7th floor was amazing. Disliked: No space in the bathroom for hanging or placing items. Just 2 hooks next to the wall, awkwardly placed around the corner.

Liked: Location good Disliked: It wasn’t clean and ready for 6 people.

Great location opposite subway

Liked proximity to subway. Very clean. Hot water came on quickly. Appreciate coffee pot and everything working. Liked Zack at front desk. Seemed well managed.

The location; very close to underground station Court Square which brings you in no time downtown New York. The rooms are large with a bathrooms abd nice kitchenettr. Very clean and provided with a coffeemaker, watercooker etc etc

Clean space.

horrible experience! stay away! employees are inefficient and no service was provided. it feels like you are sleeping on the train station since you will be almost 100 meters from the train line.