Holiday Inn Knoxville N - Merchant Drive By

3-star hotel

Holiday Inn Knoxville N - Merchant Drive By IHG

5634 Merchants Center Boulevard | Knoxville, TENNESSEE 37912, US View Map

8.4 V. good 498 Reviews View Map

1 / 50

Rooms

Real-time rates, no booking fees, instant confirmation

Select dates to see prices

In every room: Air conditioning · Flat-screen TV · Refrigerator · Desk

Executive King Room

331 ft²

Bath or ShowerCoffee/tea machineSeating area

Room with Two Beds - Hearing Accessible - Non-Smoking

331 ft²

Bath or ShowerCoffee/tea machineSeating area

King Room - Mobility Access Tub - Non-Smoking

3 ft²

Accessible bath/showerBath or ShowerCoffee/tea machine

Executive King Room - Hearing Accessible - Non-Smoking

3 ft²

Bath or ShowerCoffee/tea machineAccessible room

King Room - Mobility Access/Roll in Shower - Non-Smoking

3 ft²

Accessible bath/showerBath or ShowerCoffee/tea machine

King Room - Hearing Accessible - Roll-in Shower

331 ft²

Accessible bath/showerBath or ShowerCoffee/tea machine

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

90 ft²

Bath or ShowerCoffee/tea machineAccessible room

Queen Room with Two Queen Beds - Non-Smoking

331 ft²

Bath or ShowerCoffee/tea machineSeating area

Key facts

Property type: 3-star hotel
Area: Knoxville North
Address: 5634 Merchants Center Boulevard | Knoxville, TENNESSEE 37912, US
Nearby landmark: Mead Park · 0.3 mi (straight line)
Nearest airport: McGhee Tyson Airport · 14 mi (straight line)
Check-in / check-out: 15:00 / 12:00
Top facilities: Swimming pool, Free parking, Fitness centre, Kitchen, Restaurant
Rooms: 50
Guest score: 8.4/10 from 498 reviews

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Knoxville
Excellent room comfort & quality

About Holiday Inn Knoxville N - Merchant Drive By IHG

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel.

More than 50 restaurants and cocktail lounges are located in the surrounding area. Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls.

All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines.

All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Top Amenities

Pool
Free parking
Free Wi-Fi
Fitness center
Restaurant
Bar
Pet-friendly

Location

5634 Merchants Center Boulevard | Knoxville, TENNESSEE 37912, US

View Map© Mapbox © OpenStreetMap

View Map

Services & Facilities

71 amenities in 15 categories.

Accessibility

2 items

Facilities for disabled guests available
Wheelchair accessible

Fitness Activities

1 item

Fitness center

Food & Drinks

6 items

Bar
Restaurant(s)
Food delivery
Alternative meal arrangement
Vending machine
Happy Hour

General

8 items

24-Hour Front Desk
Elevator
Non-smoking property
Pets allowed (charges may apply)
Air conditioning in public area
Adult only

View All 8

Heating in public area
Non-Smoking Rooms Available

Kid Friendly

1 item

Kid-friendly dining

Languages spoken

1 item

English

Show 9 more categories (52 amenities)

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Outdoor Recreation

1 item

Golf Course

Room Amenities

26 items

Cleaning products available
Room service available
Room Service
Safety Deposit Box
Closet
Air Conditioning

View All 26

Hair dryer
Shower
Microwave
Coffee/tea maker
Refrigerator
Carpeting
Room towels provided
Kitchen
Heating
Smoke alarms
Shared kitchen
Fire extinguishers
Ironing amenities
Telephone
Alarm clock
Trash cans
Kitchenware
Toiletries provided
Linens
Sleep comfort items

Security

2 items

CCTV security in common areas
Safety chain and/or latch on doors available

Services and Conveniences

13 items

Luggage storage & lockers
Daily Housekeeping
Wake up call
Cashless payment available
Xerox/fax in business center
Concierge services

View All 13

Gift/souvenir shop
Spa services
ATM or cash withdraw on site
Laundry services
Desk/workspace available
Convenience Store
Shops on site

Swimming & Soaking

2 items

Swimming Pool
Outdoor pool

Transportation

3 items

Free Parking
Taxi service
On-site parking

Health Services

2 items

First aid kit available
Temperature check for guests and staff

Business facilities

1 item

Meeting/Banquet Facilities

Policies

Check-in, check-out and house rules.

Check-in

15:00
Check-out

12:00
Front desk [24-hour]

Groups: When booking more than 6 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in all areas and is free of charge.
Parking: Free public parking is possible on site (reservation is not possible).
Pets: Pets are allowed. Charges may be applicable.
Children and extra bed policy: Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

FAQs about Holiday Inn Knoxville N - Merchant Drive By IHG

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive By IHG?

Check-in is from 15:00 and check-out is until 12:00.

What is there to see near Holiday Inn Knoxville N - Merchant Drive By IHG?

Places nearby include Mead Park.

Which facilities does Holiday Inn Knoxville N - Merchant Drive By IHG have?

Facilities include swimming pool, free parking, fitness centre, kitchen, restaurant and bar.

Is there a fitness centre or gym?

Yes, there is a fitness centre on site.

Is there a swimming pool?

Yes, there is a swimming pool.

Is parking available?

Yes, free parking is available.

Is there a restaurant or bar?

Yes, there is a restaurant and a bar.

Are pets allowed?

Yes, pets are allowed (charges may apply).

Does Holiday Inn Knoxville N - Merchant Drive By IHG offer business services?

Yes, it offers a business centre and meeting rooms.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

8.4 /10

V. good

Based on 498 Reviews

Lendall

review category business travellers · May 9, 2026

10.0

Exceptional

Travis

solo traveller · May 13, 2026

10.0

Exceptional

Lisa

solo traveller · May 16, 2026

10.0

Exceptional

Pete

solo traveller · May 19, 2026

9.0

Superb Liked: Good breakfast. Good food for dinner in the restaurant. Disliked: Nothing.

View All Reviews

Pete K.

Solo Traveler · May 19, 2026

9.0

Liked: Good breakfast. Good food for dinner in the restaurant. Disliked: Nothing.

Shelby

Couple · May 20, 2026

8.0

Was a nice location to stay with good clean rooms and comfortable beds. Liked: Property was clean and in an easy accessible location. Disliked: The room was struggling to stay cool.

LePage

Solo Traveler · May 20, 2026

7.0

Liked: The room was pretty clean! Disliked: For the price I paid i would of thought breakfast would of been included. I stayed in Atlanta at a place very similar and their breakfast was included at a better rate for the room.

Ashleigh

young couple · May 22, 2026

10.0

Exceptional

Clarence

Couple · May 22, 2026

10.0

it was great Liked: everything Disliked: nothing

Kathleen

Couple · May 22, 2026

8.0

Liked: Easy to get to location off the highway. Room was comfortable and clean.

Tomeka

family with young children · May 25, 2026

8.0

Very good

Caerus

review category business travellers · May 26, 2026

10.0

Exceptional

Rudy

solo traveller · May 28, 2026

9.0

Superb

Jocelyn

Couple · May 28, 2026

8.0

Had a great stay! Liked: bar/restau in lobby. breakfast buffet served daily for a fee (under $10), free parking, free wifi, 12 mins to UT. Disliked: The bed was too high, a bit of a project to get into.

Jennifer

Solo Traveler · May 28, 2026

9.0

Very convenient in Knoxville with pristine bedrooms. Liked: The hotel and the room were very clean.

Jerry

solo traveller · Jun 1, 2026

10.0

Exceptional

Lesli

Couple · Jun 1, 2026

7.0

Room was clean but small and beds kinda uncomfortable. Liked: Very clean Disliked: Location was sketchy. Room was small. Beds were a little uncomfortable.

DanH4798

Couple · Jun 4, 2026

9.0

Liked: Breakfast was OK, not great. No opportunity to make waffles/pancakes. Egg dishes were not that good.

Brown

Solo Traveler · Jun 9, 2026

7.0

Liked: Easy access to the freeway Disliked: Can't think of anything

Tyler

young couple · Jun 11, 2026

10.0

Exceptional

Gail

young couple · Jun 15, 2026

10.0

Exceptional

Mitchell

Couple · Jun 15, 2026

6.0

Most useless HVAC system designed Liked: Close proximity to restaurants Disliked: Their “energy savings” AC for the rooms is a joke. Can’t lower below 68 degrees, they turn off if you leave the room! The come on just long enough to cool it, and shut off for 20 minutes, room heat back up. Dumbest ide

Dimitri

solo traveller · Jun 22, 2026

8.0

Very good

Catriona

solo traveller · Jun 23, 2026

7.0

Good Liked: Great bar staff Great stop over Breakfast was perfectly good

Joel

solo traveller · Jun 26, 2026

9.0

Superb Liked: Friendly staff. Disliked: NA