Embassy Suites By Hilton Knoxville West

4-star hotel

9621 Parkside Drive | Knoxville, TENNESSEE 37922, US View Map

9.0 Superb 262 Reviews View Map

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Rooms

Real-time rates, no booking fees, instant confirmation

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In every room: Air conditioning · TV · Bathtub or shower · Refrigerator

One-Bedroom Queen Suite - Non-Smoking

27.87 m²

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Two-Room King Suite - Non-Smoking

27.87 m²

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King Studio - Non-Smoking

27.87 m²

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King Premium Suite - Non-Smoking

27.87 m²

Premium King Suite - Non-Smoking

27.87 m²

Premium Queen Suite with Two Queen Beds - Non-Smoking

27.87 m²

Premium King Suite

27.87 m²

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Queen Suite with Two Queen Beds - Allergy Friendly

27.87 m²

Hypoallergenic pillowPrivacy curtainVideo

Key facts

Property type: 4-star hotel
Area: Knoxville West
Address: 9621 Parkside Drive | Knoxville, TENNESSEE 37922, US
Nearby landmark: Dead Horse Lake Golf Course · 0.8 mi (straight line)
Nearest airport: McGhee Tyson Airport · 9.5 mi (straight line)
Check-in / check-out: 16:00 / 11:00
Top facilities: Free breakfast, Swimming pool, Free parking, Fitness centre, Restaurant
Rooms: 137
Guest score: 9.0/10 from 262 reviews

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Knoxville
Excellent room comfort & quality

About Embassy Suites By Hilton Knoxville West

Located 11 miles from University of Tennessee, Embassy Suites by Hilton Knoxville West offers 4-star accommodations in Knoxville and has a shared lounge, a terrace and a bar. Providing a restaurant, the property also features a fitness center, as well as an indoor pool and a hot tub. The property provides room service and a 24-hour front desk for guests.

At the hotel, each room comes with a seating area. An à la carte breakfast is available at Embassy Suites by Hilton Knoxville West. University of Tennessee Neyland Stadium is 12 miles from the accommodation, while Knoxville Convention Center is 12 miles away.

McGhee Tyson Airport is 16 miles from the property.

Top Amenities

Pool
Free parking
Free Wi-Fi
Fitness center
Restaurant
Bar
Breakfast
Pet-friendly

Location

9621 Parkside Drive | Knoxville, TENNESSEE 37922, US

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Services & Facilities

42 amenities in 13 categories.

Accessibility

3 items

Facilities for disabled guests available
Wheelchair accessible
Accessible parking

Fitness Activities

1 item

Fitness center

Food & Drinks

3 items

Free Breakfast
Bar
Restaurant(s)

General

7 items

24-Hour Front Desk
Elevator
Non-smoking property
Pets allowed (charges may apply)
Air conditioning in public area
Heating in public area

View All 7

Non-Smoking Rooms Available

Languages spoken

1 item

English

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Show 7 more categories (25 amenities)

Room Amenities

10 items

Room Service
Air Conditioning
Hair dryer
Smoke alarms
Fire extinguishers
Ironing amenities

View All 10

Telephone
Sofa
Family Rooms
Allergy-free rooms available

Security

2 items

CCTV security in common areas
Safety chain and/or latch on doors available

Services and Conveniences

6 items

Luggage storage & lockers
Daily Housekeeping
Xerox/fax in business center
Gift/souvenir shop
ATM or cash withdraw on site
Convenience Store

Swimming & Soaking

2 items

Hot tub/Whirlpool
Indoor pool

Transportation

3 items

Free Parking
On-site parking
Electric vehicle charging station

Health Services

1 item

First aid kit available

Business facilities

1 item

Meeting/Banquet Facilities

Policies

Check-in, check-out and house rules.

Check-in

16:00
Check-out

11:00
Front desk [24-hour]

Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in all areas and is free of charge.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are allowed. Charges may be applicable.
Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

FAQs about Embassy Suites By Hilton Knoxville West

What are the check-in and check-out times at Embassy Suites By Hilton Knoxville West?

Check-in is from 16:00 and check-out is until 11:00.

What is there to see near Embassy Suites By Hilton Knoxville West?

Places nearby include Dead Horse Lake Golf Course, Cedar Bluff Knoxville and Kingston Pike.

Which facilities does Embassy Suites By Hilton Knoxville West have?

Facilities include free breakfast, swimming pool, free parking, fitness centre, restaurant and bar.

Is there a fitness centre or gym?

Yes, there is a fitness centre on site.

Is there a swimming pool?

Yes, there is a swimming pool.

Is parking available?

Yes, free parking is available.

Is breakfast available?

Yes, free breakfast is available.

Is there a restaurant or bar?

Yes, there is a restaurant and a bar.

Are pets allowed?

Yes, pets are allowed (charges may apply).

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

9.0 /10

Superb

Based on 262 Reviews

Paul

Couple · Jan 19, 2026

8.0

Liked: Location and amenities Disliked: No tub

john

Solo Traveler · Jan 19, 2026

10.0

Comfortable and excellent condition. I thought homelessmuch newe

Bria

Family with young children · Jan 19, 2026

8.0

Overall a good time Liked: The staff was very friendly, I love the breakfast buffet and the complimentary snacks& drinks Disliked: The bed was a little worn

Anonymous

Senior Traveler · Jan 22, 2026

10.0

Liked: The rooms were spacious. Food was awesome. Loved breakfast Disliked: No

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Denise

Couple · Jan 25, 2026

10.0

Liked: The hotel was beautiful. Room was great other than the view, Room 223 overlooks roof and nearby car dealership. Bed was very comfortable, the full size shower amenities were fantastic, Evelyn and Crabtree shampoo, conditioner, body wash and lotion! We enjoyed the hot tub and sauna, had

Angela

Couple · Feb 2, 2026

10.0

Liked: Even in the midst of a winter storm, the staff was friendly in the hotel was very welcome.

Judi

Couple · Mar 24, 2026

9.0

Loved the room, the quiet and the atmosphere. Liked: Almost everything! Staff was great! Disliked: Cold breakfast items that should be hot! Both the bacon snd eggs were cold; maybe prepared a long time ahead.

Leslie

Solo Traveler · Mar 24, 2026

9.0

Pleasant staff and comfy stay on our road trip. Liked: Pet friendly and restaurant on site. Disliked: It’s in a bit of a commercial / industrial location which some people may not care for but it suited our needs

Kari

Family with young children · Mar 24, 2026

9.0

My favorite Knoxville hotel Liked: Location and service was good. breakfast was great! Disliked: Limited parking when we returned after ball game.

Billy

Couple · Mar 31, 2026

10.0

Enjoyed our stay everything was excellent Liked: Location, clean Disliked: Nothing

Chris

Family with young children · Apr 1, 2026

10.0

This should be the standard others reach for Liked: Clean smell Disliked: Nothing

Kenneth

Family with young children · Apr 2, 2026

4.0

It could have been better and the price of the room wasn't worth the amount and wife gets sick Liked: Location was ok, nice staff. Disliked: The breakfast time is almost impossible for most customers and it also gave my wife food poisoning, we traveled from California to Tennessee and my wife gets s

Jeff

Solo Traveler · Apr 3, 2026

10.0

A must stay if in the area! Hands down the best hotel! Liked: Excellent hotel! Exceptional service! Absolutely would highly recommend this hotel!!

Sarah

Couple · Apr 8, 2026

9.0

Clean, comfortable and reasonably priced. Liked: We liked the size of the rooms, the cleanliness and the access to the pool and hot tub. The restaurant was reasonably priced and had good food. Disliked: The first room we were placed in had rips in the side chair and stains on the sofa. The room we

Matthew

Solo Traveler · Apr 12, 2026

10.0

Liked: Great room, friendly checkin.

Genevieve

Family with young children · Apr 16, 2026

8.0

Nice stay but for the money the hot tub should have been hot. Liked: Clean and not too far from the exit. Big room but wasn’t really needed. Breakfast was awesome! Disliked: Hot tub was cold and the front desk lady at check in was not educated on how to take cash as payment.

Matthew

Solo Traveler · Apr 17, 2026

9.0

Liked: Staff very friendly, room very comfortable

Marlon

Solo Traveler · Apr 20, 2026

7.0

It was okay, if I had a better room Liked: Location and amenities Disliked: Was given a handicap room and I’m not handicap

Victoria

Family with young children · May 9, 2026

10.0

Disliked: The bed was a bit hard but woke with no pain so not a negative all around.

Amy

Couple · May 18, 2026

10.0

Liked: The breakfast is wonderful with lots of options. The staff at breakfast was very friendly and helpful, as was every staff member we encountered throughout the property. The location is safe and has easy access to all parts of the Knoxville area. We love staying at this property!

John

Family with young children · May 20, 2026

5.0

Would not stay there again. Liked: Breakfast was OK-nothing special at all. Disliked: The room AC was so loud. The only good aspect was that it covered the noise from the nearby highway. Only option was to turn the entire AC unit off and it was hot out side so that was not an option.

Roxanna

Solo Traveler · May 22, 2026

10.0

Very nice and pleasant Liked: The location was great, the facilities were excellent! Disliked: What isn’t to like about it.

John

Couple · May 28, 2026

5.0

Not impressed by this stay. Disliked: My wife discover blood on the sheets. The staff had to change them.

Marvin

Couple · Jun 3, 2026

10.0

Liked: Courteous staff, cleanliness of facility Disliked: Lighting in room and bathroom could have been better.