The Willows Hotel, Lincoln Park, Chicago

3-star hotel

The Willows Hotel

555 West Surf St | Chicago, ILLINOIS 60657, US View Map

8.2 V. good 609 Reviews View Map

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Rooms

Real-time rates, no booking fees, instant confirmation

Select dates to see prices

Executive King Room

291 ft²

Bath or ShowerMini barRefrigerator

Deluxe Queen Room with Two Queen Beds

280 ft²

Bath or ShowerMini barRefrigerator

Standard Queen Room

173 ft²

Bath or ShowerMini barRefrigerator

Small Queen

140 ft²

Bath or ShowerMini barRefrigerator

King Junior Suite

Bath or ShowerMini barRefrigerator

Room #5670616

MinibarDeskAir conditioning

Room #5670617

MinibarDeskAir conditioning

Room #5670618

MinibarDeskAir conditioning

Key facts

Property type: 3-star hotel
Area: Lincoln Park
Address: 555 West Surf St | Chicago, ILLINOIS 60657, US
Nearby landmark: Chicago Saint Josephs Hospital · 0.3 mi (straight line)
Nearest airport: Chicago Midway International Airport (MDW) · 12 mi (straight line)
Check-in / check-out: 15:00 / 11:00
Top facilities: Bar, Free Wi-Fi, 24-hour front desk
Rooms: 51
Guest score: 8.2/10 from 609 reviews

Overview

Highlights, description and the facilities guests use most.

Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality

About The Willows Hotel

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field.

The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Top Amenities

Parking
Free Wi-Fi
Bar

Location

555 West Surf St | Chicago, ILLINOIS 60657, US

View Map© Mapbox © OpenStreetMap

View Map

Services & Facilities

38 amenities in 10 categories.

Activities & Things to do

2 items

Entertainment services
Pub crawls

Food & Drinks

1 item

Food delivery

General

6 items

24-Hour Front Desk
Elevator
Non-smoking property
Air conditioning in public area
Heating in public area
Non-Smoking Rooms Available

Languages spoken

3 items

English
Romanian
Spanish

Media & Technology

2 items

TV & Movies/Shows
Free Wi-Fi

Outdoor Recreation

1 item

Golf Course

Show 4 more categories (23 amenities)

Room Amenities

14 items

Cleaning products available
Window
Air Conditioning
Hair dryer
Shower
Refrigerator

View All 14

Bathrobes
Smoke alarms
Mini bar
Ironing amenities
Telephone
Blackout curtains
Linens
Fireplace

Services and Conveniences

5 items

Luggage storage & lockers
Cashless payment available
Xerox/fax in business center
Concierge services
Desk/workspace available

Transportation

3 items

Parking available (charges may apply)
Parking Available
Off-Site parking

Health Services

1 item

First aid kit available

Policies

Check-in, check-out and house rules.

Check-in

15:00
Check-out

11:00
Front desk [24-hour]

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in the hotel rooms and is free of charge.
Parking: Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.
Pets: Pets are not allowed.
Children and extra bed policy: Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

FAQs about The Willows Hotel

What are the check-in and check-out times at The Willows Hotel?

Check-in is from 15:00 and check-out is until 11:00.

What is there to see near The Willows Hotel?

Places nearby include Chicago Saint Josephs Hospital, Chicago Columbus Hospital and Evergreen Park.

Which facilities does The Willows Hotel have?

Facilities include bar, free Wi-Fi and 24-hour front desk.

Is parking available?

Yes, parking is available (charges may apply).

Is there a restaurant or bar?

Yes, there is a bar.

Does The Willows Hotel offer business services?

Yes, it offers a business centre.

How far is The Willows Hotel from the airport?

Chicago Midway International Airport (MDW) is about 12 mi away in a straight line.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

8.2 /10

V. good

Based on 609 Reviews

Carlos

young couple · May 22, 2026

9.0

Superb

Pam

Solo Traveler · May 23, 2026

8.0

Excellent location and very friendly staff! Liked: The location of this property is amazing! I was 2 blocks from Lakeshore drive an amazing trail system! Disliked: The rooms are small but they are enough. The warm cookies were very nice but breakfast, or something light for breakfast, would have bee

Gayle

young couple · May 27, 2026

10.0

Exceptional

Kraut

review category business travellers · May 29, 2026

8.0

Very good

View All Reviews

Miranda

Group Traveler · May 29, 2026

8.0

We had a lovely time. Lots of places to explore, and friendly helpful staff. Liked: Gorgeous decor, perfect location, spacious rooms Disliked: No pool or bar

Jason

solo traveller · Jun 2, 2026

1.0

Bad

Jeffrey

family with young children · Jun 7, 2026

10.0

Exceptional

Clifford

group · Jun 7, 2026

8.0

Very good

Jaime

Group Traveler · Jun 8, 2026

10.0

Liked: Location was amazing

David

young couple · Jun 17, 2026

7.0

Good

Mary

solo traveller · Jun 18, 2026

8.0

Very good Liked: The room, location, and staff were the best. Disliked: No on-site or valet parking. Public parking is nearby but not convenient. I must utilize a street loading zone to handle baggage and then check-in/check out, but move the car down one way streets to a public parking garage and w

Anastasia

young couple · Jun 18, 2026

10.0

Comfortable and convenient Liked: I love the location and the lobby. Disliked: A little something for breakfast would be great.

Alitasali

solo traveller · Jun 26, 2026

5.0

Passable Liked: Location Disliked: The bathroom windows was locked! There was not any air exhaust way. Strange! The room smells was bad...

Kerry

solo traveller · Jun 26, 2026

9.0

I will absolutely return -... Liked: The location was outstanding for what we needed to do. Disliked: Next time I will request a top floor to guarantee my above neighbors are not elephants at 3:00 a.m.

Roger

solo traveller · Jun 27, 2026

10.0

A Genuine Pearl Liked: Humorous decor, friendly staff, subdued but responsive clerks. Atmosphere of calm safety. No bfst. No frills, no parking lot, no in-room microwave My unit had a mini fridge Packed with sale items. Near plenty of attractions. Rich in restaurants grocers, coffee shops, other

Graeme

Couple · Aug 2, 2025

10.0

Check in was quick friendly and helpful. Loved the old look of the hotel and its perfect location, quiet and close to cafes, restaurants and cafes.

Christina

Family with young children · Aug 8, 2025

8.0

Great neighborhood. Easy walking to many things. Staff was wonderful. Great food recommendations in the immediate area!

Ikram

young couple · Aug 12, 2025

8.0

No breakfast

Morgan

Couple · Aug 18, 2025

9.0

Location and walkability, breakfast places nearby, cookies in the afternoon, charm of building, friendly and professional staff. In a city with so many hotels with generic decor, the historic nature of this one was a real plus for me. A bit like Europe.

Shawntel

Solo Traveler · Aug 18, 2025

10.0

EVERYTHING...WILL RETURN

Reese

Couple · Aug 18, 2025

10.0

Didn't eat breakfast. Coffee was just coffee.

Richard

young couple · Aug 19, 2025

8.0

The staff was extremely friendly and helpful. We loved the gym access and the coffee service. The location is amazing.

Siber

Couple · Aug 21, 2025

10.0

Cozy older building in a nice neighborhood. Walkable to Wrigley Field and many eatery along the way.

Rosemarie

young couple · Aug 26, 2025

8.0

The location was very close to so many restaurants, shops, transportation stops and other conveniences. Hotel staff was very helpful and friendly.

Patrick

Group Traveler · Aug 28, 2025

6.0

The staff was friendly and helpful.

Lisa

Couple · Aug 31, 2025

7.0

Location is amazing! Neighborhood walkable everywhere, downtown close by Lyft.

Steven

Solo Traveler · Sep 16, 2025

8.0

The Bed was comfortable

Jie

Couple · Sep 17, 2025

4.0

it is very close to where my family member is and very convenient location to store and restaurant. the building looks very cute from outside. and the bus to downtown is right around the corner.

Patricia

Family with young children · Sep 29, 2025

8.0

Quaint, clean hotel. Not many extras and rooms are small but totally served the purpose. I would stay there again.

Jessica

Family with young children · Oct 7, 2025

10.0

The property was very conveniently located. The room was very quiet and it was nice to have coffee and tea in the lobby.